Sorry, guys. My wife's passport, which along with her driver's license got us to Mexico in 2009, was vetoed by the same airport (Memphis International) this time around. Maiden name (passport) vs. married name (driver's license), with tickets in married name.
We could have driven 80 miles home and 80 miles back in three hours to fetch our marriage certificate, and would have done that, and we could have caught a later plane--BUT: when Orbitz changes ANY element in a ticket, they throw out ALL of the ticket and then ask you to repurchase your ticket at today's rate.
It would have cost us another $1500 (that's fifteen hundred bucks) EACH to take the later flight.
I had to cancel. Sorry to my Danish friends. I've never missed a gig this way and hope I never do again.
Back home in Mississippi. Sounds like a blues song..........
Please spread the word. Thanks much.
Last Edited by on Aug 18, 2010 2:14 PM
I used to fly this route for NWA before we got bought out by Delta. I cringe when I hear stories like this, the agent or his supervisor should have the authority to use their own good judgement in situations like this. Meanwhile, crazy shoe bombers and underwear bombers stroll right on board.
Sorry Adam that you and your wife had to go through this ordeal.
It reminds me of the Ballad of John And Yoko. I once had a hard time passing through a security checkpoint once up here at the State Capitol because I had a harmonica in my pocket. I'd been back and forth through the checkpoint all day and was going back one last time after going to get a courtesy wheelchair for someone. Apparently it's now against regulations to take any instruments in because they might be used to create a disturbance. Never mind that the security went in after 9/11 and creating a disturbance is not terrorism, or that I'd been going back and forth all day with no problem, even getting asked by one guard about where I got such a cool looking harp...
Adam, I'm really bummed you're not going to make it over here, but its an even bigger bummer you lost $3000 bucks (if you were taking the kids, you lost even more). Frankly, I think your situation is a good example of the airlines/ticketing services abusing their customers. Hey, it's free money!
My family and I bought tickets for a family reunion in the states this summer and we nearly didn't make it because the airline has some rule about confirming the flight 22 hours beforehand. We bought them in January and just forgot. Our seats were just minutes from being given to someone else.
Will you be coming again sometime or was it a one-off deal?
Luckily we didn't lost most of the money. You can't get a cash refund on advance-purchase plane tickets, but we'll get full credit ($1086 per ticket) on a purchase of any other Delta ticket for one year from date of purchase--minus $300 per ticket for a rebooking fee. So we've got $786 each in funny-money, my wife and I. It could be worse. Obviously, if I'd gone to Copenhagen, one of the tickets would have been paid for by my university, so I guess you could say that I did lose more than a thousand bucks, plus the $300 on my wife's ticket.
Final talley: I lost $1386. Plus all the money I would have made a the clinic and gig and selling CDs.
Actually, I'm starting to get depressed.
Last Edited by on Aug 19, 2010 4:46 AM