waltertore
1639 posts
Nov 09, 2011
1:30 PM
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This afternoon I got a call for Ron asking me how I liked the harp racks I bought from him. I bought 4 of the $8 new york pro model. It is an entry level rack, the same one you will see on old bob dylan/jimmy reed album covers. I started with this style rack and have gone through many higher priced ones and have kept coming back to this entry level model. Long story short, the batch he sent have a defect in the way the holes are drilled in the plate that holds the harps. He was concerned enough to ask me how he could make things right and offered to send 4 new ones from a new batch that came in. I told him I have no complaints and was just going to eat the money and monkey with them to see if I could get them working right. He wouldn't settle for this. He insisted on doing something so I suggested sending a harp. A big river is en route. I will continue to buy all my harps from Ron. We need to keep supporting places like this where the owner is a real person that is client focused. 5 stars for Rockin Rons Music! Walter
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walter tore's spontobeat - a real one man band and over 1 million spontaneously created songs and growing. I record about 300 full length cds a year.
" life is a daring adventure or nothing at all" - helen keller
2,800+ of my songs
continuous streaming - 200 most current songs
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Last Edited by on Nov 09, 2011 1:31 PM
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Jehosaphat
121 posts
Nov 09, 2011
1:50 PM
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I ordered some stuff from Ron on a friday and it arrived in Auckland Newzealand 4 days later!!
Thats service.
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HawkeyeKane
402 posts
Nov 09, 2011
1:51 PM
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He is fantastic. My go-to guy!
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Hawkeye Kane
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Tommy the Hat
399 posts
Nov 09, 2011
5:15 PM
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"We need to keep supporting places like this where the owner is a real person that is client focused. 5 stars for Rockin Rons Music! Walter"
I second that Walter. I have a Guitar Center about 15 minutes from my home where I can easily drive over to and purchase my harps. I always choose to order from Ron instead just to support him because he does such a great job.
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Tommy
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Chickenthief
169 posts
Nov 09, 2011
9:45 PM
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And you could be just Joe Public buying your first 15 dollar harp an he'll give you the same personal service.
I think he must work 18 hours a day.
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Gnarly
114 posts
Nov 09, 2011
10:00 PM
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He sure is nice to me on the phone--he told me he was at the Howard Levy lecture/performance too, but we didn't see each other.
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STME58
7 posts
Nov 09, 2011
11:01 PM
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I have bought most of my harps from Ron. He is great to deal with and none of the local music stores come anywhere close to his in stock selection.
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groyster1
1558 posts
Nov 09, 2011
11:20 PM
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cant be a better harp salesman on earth
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