KingBiscuit
197 posts
Aug 16, 2012
4:37 PM
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This past Monday, I'm getting ready to play my Sony Jr. Avenger at the local jam. I go through my normal routine, let it warm up on standby for a few minutes, then switch to on. When it flipped the switch, major static. Try to play, major static. Swapped out all cords, went from mic straight to amp, still static.
The amp gurus at the jam said it was the first preamp tube. So, today, I swapped out the tube, same thing. Pulled and reseated all the tubes, same thing.
Not being a tube amp master, I didn't want to go much further. I typed an e-mail to Gary (aka Sony Jr.) to get his thoughts. Within 5 minutes, Gary called me back! I couldn't believe it...5 minutes or less. He spent time on the phone with me, troubleshooting and finally had me swap out the power tubes with the spare set he had sent with the amp....problem solved. Now that's customer service!
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