nacoran
9991 posts
Nov 02, 2018
3:25 PM
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Where are you using the phone? Our server hosts block a lot of area near the Russian border and China because of spam. Sometimes that's the issue. (Probably not if you are in Belfast though!)
It's also possible that your individual IP address has been blocked.
In either case, unless someone else has some suggestions (there is a possibility it's a problem on your end, but it is probably our end) we have to do some digging. It's been a while since we had an issue with a cellphone. There is a little file that the hosts provided us with that traces all the steps your computer/phone is taking to get to us so we can figure out where it is hung up, but I'm not sure we have an android version of it.
Email me at the membership at modernbluesharmonica dot com address and I'll start a ticket to see if we can't get it fixed for you.
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Nate
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