kudzurunner
5981 posts
Jun 02, 2016
9:32 AM
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I got an email this morning from a customer of mine who informed me that he's recently been unable to get the "preview" files to play when he accesses my video lessons on Tradebit. Dubious, I tried it myself and found that I was getting an error message (with Firefox) and nonworking players (with Safari).
I emailed the head of Tradebit and he said that they were working for him.
I'd be grateful, when y'all get a moment, if you would access the following three links--the links that work for the Tradebit head and don't work for me--and let me know whether you get working previews. Also please tell me what kind of device you're using, and what browser:
Sonny Boy's Blues
Counting and Playing 12 Bar Blues
Playalong Sessions
Thanks.
--ag
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JInx
1208 posts
Jun 02, 2016
9:46 AM
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No play; iPhone safari and Google
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Diggsblues
2033 posts
Jun 02, 2016
9:55 AM
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I got all three no problem. I'm at work on a T3 high speed connection using Dell intel quad core with chrome with windows 7. 12:53 pm east coast time
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ME.HarpDoc
157 posts
Jun 02, 2016
9:56 AM
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Not accessing on my iPad
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Diggsblues
2034 posts
Jun 02, 2016
9:57 AM
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I got all three no problem. I'm at work on a T3 high speed connection using Dell intel quad core with chrome with windows 7. 12:53 pm east coast time
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Truth2012
50 posts
Jun 02, 2016
10:02 AM
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Can't access on my iPad
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Gnarly
1833 posts
Jun 02, 2016
10:04 AM
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I'm at work (Suzuki) and all three played on my work computer--PC running Windows 8.
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MindTheGap
1664 posts
Jun 02, 2016
10:07 AM
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Works for me on Windows 10 using IE, Chrome or Firefox, and on Android tablet (Chrome).
Last Edited by MindTheGap on Jun 02, 2016 10:09 AM
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Tiggertoo1962
130 posts
Jun 02, 2016
11:13 AM
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Windows 8 using Firefox in Germany (in case it makes a difference) Getting told - in German - "video cannot be played, as the data is damaged".
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One of the last of a dying breed.
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sydeman
165 posts
Jun 02, 2016
1:23 PM
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Windows 10 Edge it works fine
Windows 10 Firefox it says file corrupt
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BronzeWailer
1876 posts
Jun 02, 2016
3:17 PM
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Works: Windows 7, Chrome
BronzeWailer's YouTube
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Ofir Levi
52 posts
Jun 02, 2016
3:32 PM
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Win 10 over Chrome - good to go
Last Edited by Ofir Levi on Jun 02, 2016 3:32 PM
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Tuckster
1513 posts
Jun 02, 2016
4:36 PM
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File corrupt-Windows 7 Firefox
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Rontana
327 posts
Jun 02, 2016
5:30 PM
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Tried two different browsers.
Firefox for Mac (version 46.0.1) comes with the message "the video can't be played because the file is corrupt."
However, Safari for Mac (version 5.1.10) plays all three just fine
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Rgsccr
424 posts
Jun 02, 2016
6:06 PM
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Worked fine on a PC - Windows 10 with Edge browser. Did not work on my IPhone.
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nacoran
9086 posts
Jun 03, 2016
2:10 PM
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Works fine with Windows 7/Chrome. I'll check later on my tablet.
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Nate
Facebook
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First Post- May 8, 2009
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ME.HarpDoc
158 posts
Jun 03, 2016
3:22 PM
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Doesn't work on my iMac either (El Capitan) using Safari v. 9.1.1
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Harp2swing
229 posts
Jun 03, 2016
8:59 PM
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All good, Chrome windows 10 down here in Aussie land.
Last Edited by Harp2swing on Jun 03, 2016 9:00 PM
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kham
67 posts
Jun 04, 2016
2:43 AM
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Works good for me. I'm using Opera on an old laptop.
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DanP
299 posts
Jun 05, 2016
10:31 AM
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I can't get them to play with the Firefox browser. I went to Internet Explorer browser and they play fine. I have a HP laptop with Windows 8.1
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kudzurunner
5986 posts
Jun 11, 2016
5:56 AM
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Hey folks:
Tradebit has informed me that the only way I can get the previews for all my lessons to play is to create and upload previews in a new format. They won't tell me which format will work--just that videos saved in an old version of Quicktime WON'T work for some people.
I've just uploaded a preview in AVI format. Please do me a favor. Hit the following link, then hit "preview" just below the orangey "DOWNLOAD NOW" button and tell me what happens.
When I do that on my 2013 MacBook (in Firefox), I get prompted to download the preview file. It doesn't open automatically in a Tradebit player. When I download it, it then takes a few seconds to convert. Then it plays perfectly.
I'd like to know what happens for you. Please specifiy the device and browser you're using. And thanks in advance.
Raw Beginners video
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andysheep8
53 posts
Jun 11, 2016
7:34 AM
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Google Chrome on my Windows PC.
Clicked the link above
Went to your tradebit page and everything seems ok.
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Tiggertoo1962
139 posts
Jun 11, 2016
8:46 AM
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Firefox on Windows 8 - Opens a window showing the type, origin, and name of the clip, and asks me which program I want to either open or save it with.
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One of the last of a dying breed.
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nacoran
9097 posts
Jun 11, 2016
9:56 AM
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Hmm, that's a behavior I've never seen...
I get the download, but when the download opens up WMP to play it it closes again just as fast. I don't even have a chance to hit any buttons on the player.
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Nate
Facebook
Thread Organizer (A list of all sorts of useful threads)
First Post- May 8, 2009
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Rontana
328 posts
Jun 11, 2016
11:38 AM
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2007 Macbook Laptop
Firefox version 47.0 for Mac
Much strangeness on my end.
Clicking the link brings up the Tradebit page.
Clicking preview brings up a page saying "Activate Quicktime"
Clicking "Activate Quicktime" brings up the video. It plays but without audio (My audio works on other vids - Youtube, etc). Turned off Ghostery and my "Do Not Track" gizmos, but still no audio.
Grain of salt on this, for as noted above, my laptop is almost a decade old
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Owen Evans
148 posts
Jun 12, 2016
7:49 AM
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I use Safari Version 9.1.1 on a brand new iMac 21.5 inch computer using 10.11.5 OSX el Capitan. The download happens and then tries to open in Quicktime but can't. The is the warning I get (QuickTime Player can't open "Raw-Beginners.update-clips.avi".)
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kudzurunner
5988 posts
Jun 12, 2016
8:51 AM
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OK, I've swapped out the AVI and swapped in a WMV file. Please check it out. Works fine on my Mac, but I've got Flip for Mac. I'm not sure if all Macs have a Windows Media Player or the equivalent.
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Diggsblues
2039 posts
Jun 12, 2016
9:37 AM
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Didn't work on my Mac. Running osx 10.9.5. Tried with firefox, safari and chrome.
Update: Chrome downloaded the file and it opened in quicktime.
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Last Edited by Diggsblues on Jun 12, 2016 9:41 AM
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Rontana
330 posts
Jun 12, 2016
9:48 AM
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The WMV file plays fine on my old Macbook (again . . . using Firefox)
I did get a message saying that my "Flip for Mac is out of date" (I didn't even know I had Flip for Mac). But, that apparently didn't affect anything
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kudzurunner
5989 posts
Jun 12, 2016
1:12 PM
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OK, I've just swapped in an mp4. It works beautifully for me. Please weigh in, guys! I think I'm going with mp4.
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Rontana
331 posts
Jun 12, 2016
2:57 PM
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The MP4 works perfect on my MacBook (Firefox). . . all I had to do was click "Preview" and it opened up/started playing
Last Edited by Rontana on Jun 12, 2016 3:43 PM
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sydeman
166 posts
Jun 12, 2016
3:26 PM
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Windows 10 - Firefox Works
Windows 10 - Edge Works
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